Here are just a few examples of extracts from letters and cards we have received from family and friends of residents who have stayed at Bradeney House.
I am writing to express my heartfelt thanks to all at Bradeney House for the love and care shown to my very dear friend. Never at any time did I worry about her for I could see that she was in safe and loving hands…
I would be most grateful if you would kindly convey to Matron and all the Nurses at Bradeney House, the sincere and heartfelt thanks and appreciation of myself and family for the loving care and attention Nancy received during her long stay. She was happy and content as though she knew in herself this was the best possible place with so much love and care given to her
I am writing to you to thank you and all your staff for the care of my daughter. This has been a distressing time for all of us, and in the end it was a blessing. I wish to thank Dennis and his team for all their care.
To all at Bradeney House,
We feel we must write to thank you for the wonderful care given to my mother during her time at Bradeney House. We want to commend to you the dedication of all the staff, the Administrator, Care Staff, Matron, Nursing and Kitchen Staff. The care and attention she received was beyond compare.
The atmosphere in the home created by the accessibility, professionalism, friendliness and warmth of all the staff helped to make her, and us her family, feel cherished and supported. We are forever in your debt.
To the management team.
My mother and I would like to express our heartfelt thanks to all the team at Bradeney House for the care of my father.
We would like to let you know we especially appreciate your care and compassion for him following his recent fall and hip operation. The hospital were clearly unable to cope and you stepped in and he has made an amazing recovery.
I would also add that your care of my mother and myself during this difficult illness has been comforting and all the staff, especially on the EMI unit are watchful and caring of us. Arnold and his team are stars!!
Many thanks for all that is done for all the patients at Bradeney.
We would like to say a big thank you for making arrangements for B to attend the funeral of his wife and the support provided by the carer and driver on the day.
We appreciate that there may well have been other staff involved to ensure that B’s day went well so please pass on our thanks to them. B is very happy at Bradeney House and we can understand why.
Dear Jane and Bradeney Staff
I would like to thank you and each and every member of staff, for the kindness you showed my mother when she was in your care. You are all worth your weight in gold. The whole family really appreciate it.
Dear all at Bradeney House
I write to thank you all for looking after Tony whilst in your care. Your attention to detail with his every day needs was very much appreciated. While this was going on, you all showed your love and care for me while I was going through a very difficult time.
Helpful, friendly staff, delicious meals and a lovely clean environment for my Dad to enjoy his final months of life. A big thank you to all the lovely staff for making Dads end of life special.